Current review: 20 May 2018
Central Vision Opticians have a legitimate interest as a data controller to hold your personal data. The details of the Data Protection Officer and contact details of the branch are below.
We may collect and process information about you including:
your date of birth
your contact telephone numbers (including mobile)
your email and postal address
your relevant health details including (a) current and past eye health/conditions, general health condition and spectacles, contact lens or hearing prescriptions; (b) current medication details; and (c) correspondence between optometrist and your GP/ophthalmologist
your examination and test results
your payment details
your employment/lifestyle/driving information
details of any spectacle or contact lens prescription given to you by your healthcare professional or medical practitioner/GP
information that you provide by filling in forms on the practice website
details of your visit to the website and any transactions you carry out on the website
any other information voluntarily provided to us by you from time to time
We will use your personal information for the purposes of:
In order to provide you with the products and services described above, we hold copies of your personal information at:
You may also be required to supply personal information (but not medical information) by entering surveys and electronic assessments on our website. We will only use such information for the purposes of providing a reply, limited advised based on your visual needs, reviewing any feedback or improving the website.
If you are simply browsing our website we will not collect any information which will identify you by name. However, we may collect information using cookies and/or traffic data which uses IP addresses or other numeric identifiers, which analyse navigation and use of the website.
Personal information will be retained by us for as long as is reasonably necessary (or as defined under applicable healthcare laws and regulations) to provide products and services, including aftercare services, and to maintain records as required to satisfy tax and other legal or regulatory requirements, as well as to protect and defend against claims.
We may from time to time disclose your personal information to third parties, including in the following circumstances:
Your personal information may be transferred to, stored and processed in one or more countries outside the European Economic Area (EEA).
For transfers of your personal data to third parties outside of the EEA, we take additional steps in line with data protection laws. These include EU Commission approved forms of contract with the relevant recipients of your personal information
In addition, we take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the UK data protection law.
You can update or amend your personal information at the practice in person, by telephone 02083431122 or by email [email protected]
You have certain rights under UK data protection legislation, including the option to:
To request any of the above rights, please contact the branch.
To ensure that you continue to receive excellent healthcare, we will send you non-marketing material, such as appointment reminders and notices to remind you when your current prescription expires, or advise you about products or services relevant to your visual needs.
You may change your contact preferences at either in practice or by emailing [email protected] or phoning the branch 02083431122
You can choose to stop receiving marketing emails from us by following the unsubscribe link and instructions on the respective marketing emails we send you.
We use security technologies and procedures to help protect your personal information from unauthorised access and use. We constantly update our technology and protocols stay current with new threats.
Despite the upmost care and security procedures, no physical or electronic security system is entirely secure. It is impossible guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. Any transmission is at your own risk.
In the event that there is an interception of your personal information or unauthorised access or use of our database, we will not be liable or responsible for any resulting misuse of your personal information.
We have no control over the contents of third party sites or resources which are linked to our website and we accept no responsibility or liability for them or the privacy practices they use or for any loss or damage that may arise from your use of such websites or resources.